Wrench Scribe helps technicians move from rough service notes to usable, structured work order language without adding workflow friction.
- Reduced p50 latency from about 9.0s to 3.1s
- Reduced p95 latency from about 13.0s to 4.6s
- Reduced cost per request by about 70%
Also achieved 100% schema-valid outputs on a 100-prompt eval set.
Read the case studyProduct choices
- Human-in-the-loop review
- Privacy-first handling
- Structured outputs for work orders
- Anonymous-first access
- Reliability hardening
The case study details how these choices improved response speed, output reliability, and operating cost without sacrificing trust for frontline teams.